Capabilities Mapping is an important exercise that will show your service where it is at in terms of being able to respond to the challenges of transformation. Capabilities Mapping will help your service see more clearly how it needs to increase its capabilities. Capabilities Mapping with help your service plan better in a well-structured, coherent, comprehensive, & evidenced way that takes into account the experiences of people using your service.
Capabilities Mapping is an exercise for service planning. Capabilities Mapping is effective though its facility to an generate evaluation of current capabilities, inject relevant available data to inform that evaluation, and that evaluation be supported with any coproduced evidence you might have. Doing this exercise is an opportunity to think about your capability to respond to the inequalities & challenges experienced by service users - that is, transforming inequalities.
This exercise provides a structured way of considering your capabilities & capture those considerations - which will ultimately help you with planning your service. Doing this exercise when combined with professional awareness and experience, & data, will enable your service to evaluate current capabilities to meet current challenges & consider how to increase capabilities, if needs be.
Capabilities in terms of being able to meet the following needs:
Need to have an equitable experience of services
Need to be self-expressed, heard, & understood
Need to feel esteemed, valued, & validated
Need for justice, redress, & rights upheld
Need to feel safe & protected
Need to have a good experience of services
Having completed the Capabilities Mapping exercise, you will see more clearly the effective steps to take next.